Last Updated: June 2026. This Privacy Policy governs the manner in which Jhankar Aviation Private Limited (CIN: U74999HR2017PTC071200) collects, uses, maintains, and discloses information collected from users and patients of our air ambulance and charter services.
1. Information Collection
We collect personal identification information in a variety of ways, including when users visit our site, fill out flight request forms, and in connection with other services, features, or resources we make available. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and patient health status (for aeromedical operations).
2. Patient & Clinical Data Privacy
For Air Ambulance operations, we collect sensitive personal data related to patient diagnostics, hospital details, and medical logs. All such clinical data is treated with strict confidentiality and is shared exclusively with medical staff, receiving hospitals, and flight dispatch operations as necessary under the guidelines of the Ministry of Health and Civil Aviation rules.
3. Flight Logs and Operational Records
We maintain records of flight routes, passenger manifolds, and operational dispatches as required under DGCA Air Operator Permit guidelines (AOP # 13/2022). These flight records are preserved for standard compliance audits and general safety verification.
4. Sharing Your Personal Information
We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers.
5. Security of Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.
6. Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact our Grievance Officer at compliance@jhankaraviation.com or at our corporate office: Jhankar Sr. Sec. School, Shikohpur, Gurugram, Manesar, Gurgaon, Haryana - 122050.